Deliveroo has only one goal: profit optimisation in order to go to the stock exchange. The freelance model drives wages down, and the riders bear the risks of the business owner. In short: more cash for Deliveroo, less cash for the riders.
It is very simple. Riders want to be colleagues, not competitors. Additionally, riders
have the right to good working conditions!
As a freelancer, riders are not paid per hour, but per delivery. Deliveroo chooses the amount. To make it worse, Deliveroo can change the amount at any time. Because they can (well, that’s what they think).
When the riders become freelancers, they are responsible for their own insurance, safety material, tax declarations, and premium payments.
Example: a rider who is 18 years old will have to do a lot of administration. If you do it poorly, you risk a big fine from the tax office.
As a freelancer, the rider has no security. You cannot work whenever you wish, and Delivero can dissolve your contract at any moment.
The riders have to register as entrepreneurs with the Kamer van Koophandel.
What really hurts, is that Deliveroo plans to send riders on the street uninsured. If they are wounded and through that lose their income, because they (temporarily) cannot work, they they have had bad luck. If they become unable to work, they receive no safety-net payment. Riders can of course insure themselves against accidents and the inability to work, but this is unaffordable with the rates Deliveroo offers.